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If you are a Viber user who has installed the program on your mobile device, then you may wish to install it on your personal computer to ensure even greater communication convenience. As a rule, this issue is associated with the most difficulties, especially for novice users. This article will tell you why Viber is not downloading - and suggest methods for eliminating possible problems.
How to solve problems with downloading and installing Viber on a computer
In order to solve any problems, you need to understand their causes. Therefore, a user who wants to install this application, but encounters unexpected difficulties, will find it useful to know why the program can be stubborn.
Reason one: lack of a program on a mobile application
Since this application was originally developed for installation on phones (it is synchronized with contacts from the phone book), without downloading it to your smartphone, you simply cannot use Viber from a PC.
How to fix it:
However, download problems may also occur if you have already followed the instructions given above.
Reason two: computer problems
Very often, the reason that Viber is not installed on a computer may be problems with the PC itself.
What you should pay attention to:
This is important: download only from the official site and try not to trust the rest. If you turn off the firewall, firewall and antivirus - at this time, try not to click on any other links, and then be sure to resume their work.
Reason three: problems in the download source
It may also happen that the site hosting the program simply does not function or works intermittently. Either way, it's not your problem and you can't fix it.
In this case, you have to either wait until the site owners adjust its operation (or the flow of visitors overloading the server with requests subsides), or use the Viber download from another source.
It is highly desirable to pre-update the antivirus so that all recently created and detected computer viruses appear in its registry, and any installation file downloaded not from the official site is pre-checked with an antivirus.
As a rule, the problem lies in one of the three reasons described above. If you follow all the steps described, then you can easily deal with the problem of installing Viber on your PC.
We all know that technology sometimes fails, and even the most reliable programs can be “naughty” during installation. Why is Viber not installed on a phone or computer? We will try to sort out all possible problems.
Are you thinking "Why can't I download and install Viber on my Android device (let's say)?" The main cause of installation problems is poor or no internet connection. Whatever gadget you use, before downloading and installing the application, be sure to check how the router works and whether the mobile network is available.
This reason, so to speak, is common. And now let's look at why Viber is not installed on different devices. Let's start with the phone.
Telephone
- Often users complain "I can't install Viber on my phone, it gives a connection error." The system usually generates errors if there is a disconnect between the application version and the device firmware version. Very often, for this reason, Viber is not installed on iPhone 4, because updates for this model have stopped coming out in the AppStore. If you use a gadget that was released several years ago, specify which version of the messenger will be relevant for it - and download it
- The problem “I can’t install Viber on my phone” is sometimes solved by simply clearing the device’s memory. Sometimes users, especially owners of gadgets with a large amount of internal memory, simply do not think that the application may not be installed for this reason. However, it cannot be ruled out. Check the availability of free memory, and, if necessary, get rid of unnecessary files and applications.
- And Viber is installed, but on Android devices of those users whose The account has been blocked by the system. If you have been blocked for mailing, even after reinstalling Viber, you will not be able to enter it until the administrator removes the block or replaces the SIM card
- Problems may occur if the device the application itself is already installed or files are saved after it
- It is not downloaded or installed on for about the same reasons
Viber is not installed on a tablet for reasons similar to both a computer and a smartphone. Here you need to check how the Internet works, whether there is enough memory, the firmware version, and most importantly, whether the smartphone is turned on with an active messenger (if the tablet is without a SIM card).
A computer
- A problem when installing the application on a PC may be the fact that at this time the smartphone with the messenger already activated is turned off
- Sometimes the antivirus installed on the PC does not allow you to download the desired program. Disable this program for a while and try to install it again
- There is not enough free space on the drive to install the application. Check if this is the case and, if necessary, free up the required amount of memory for the messenger
- When installing Viber on Windows, the firewall may interfere with the process. To solve this problem, add Viber to the exclusion list.
By the way, about why, it is described in a separate article on our website.
Unfortunately, for one reason or another, it also happens that Viber is not installed on a computer or on a mobile device. And there can be quite a few reasons for this. It is worth considering the most common of them.
Why Viber is not installed
Among the most common reasons for failure to install Viber are the following:
- An outdated version of the operating system on the device, or the outdated device itself;
- Too weak connection with the Internet, or its complete absence;
- Lack of free space on the drive;
- The device already has a previous version of Viber;
- Existing system files prevent the installation of a new version of the messenger;
- A faulty "broken" archive with the program was downloaded.
If you know why it is not installed on Android or on any other operating system, then you can quickly and solve the problem.
What can you do if Viber is not installed
So, you need to act by the method of elimination, sorting through all the possible options in turn. Often, users try to install Viber on a device for which the messenger is simply not intended. For example, on an outdated model of a smartphone or computer. Although the list of systems supported by Viber is quite large (today it includes such operating systems as: BlackBerry OS, Series 40, Symbian, Bada, Windows Phone and, of course, Android and iOS), on some devices it, as they say, “does not will go." The same applies to older devices. The conclusion is logical: you need to either update the operating system to a more up-to-date state, or change the device.
If Viber is not installed on a computer or phone, then you should also pay attention to the quality of the Internet connection. The installer downloads the necessary files from the Web, so it is quite possible that at the moment there is simply not enough Internet bandwidth. An installation error may also be due to a lack of free space on the drive or hard drive. Accordingly, we get rid of unnecessary "junk" on the disk. It is possible that one or another version of Viber is already installed on the device. It is impossible to install two copies of the messenger within one logical partition on a disk. If there is a need to install two programs at once, we can advise you to divide the disk into logical partitions and install each copy on its own partition. Or install one Viber on the built-in storage in the phone, and the other, for example, on an SD card.
Quite often it turns out that even before installing Viber, another version of this messenger was already installed on the device. In this case, it is quite possible that the "junk" files left after the removal of the old version of the program interfere with the correct installation. You can recommend using special system cleaners. Of course, it is possible to manually delete all this system “trash”, but it is too long and difficult. But the Ccleaner program perfectly copes with this task. It is available in both desktop and mobile versions.
Ccleaner is free. He will completely remove the program from the disk, and clean the system registry properly. Finally, there is a possibility that the so-called “broken archive” with the program was simply downloaded. So you should look for a working installer.
- From the official website of the project: https://www.viber.com/en/;
- Or from the Google Play Store: https://play.google.com/;
- Users of "apple" devices can look into their store - iTunes: https://itunes.apple.com.
The program is downloaded completely free of charge and does not imply any additional fees for messaging and even for calls within the network. In the end, if absolutely nothing helps, then you can ask the question why Viber is not installed on the phone, to the user technical support service. At the same time, it is desirable to describe as concisely as possible, but fully the essence of the problem that has arisen, system characteristics and the operating system used on the device. You can also attach a screenshot to your message. I. be prepared to answer many questions at times. However, it is highly likely that they will really help to get out of the situation.
The software is developing at a rapid pace - the systems are acquiring new functionality, their security level is increasing. The learning threshold is constantly rising, and users are lost when an unknown problem occurs.
Let's say you have not installedViber onAndroid… what will you do? Through the monitor of my PC, I hear silence, so take a seat, dear readers, we are starting!
Brief description of the application
Viber is a messenger that has gained worldwide popularity. Along with multifunctionality, the system has several levels of protection. Algorithms prevent the leakage of user information, listening to calls and audio messages.
Software distributions are adapted to current platforms, there are no privileged ones among them!
Preinstallation activities
You have the right to strike a preemptive strike at the germ of the above problem, it is enough to follow a few simple steps:
- check for updates on Android;
- uninstall the previous version of the messenger, clean up the remaining garbage with utilities;
- free up enough space for a future application;
- Make sure your smartphone has a stable internet connection.
Everything is fine? Then the probability of occurrence of problems decreased to the minimum values.
Note: The messenger was first tested by iPhone owners in 2010, and after 4 years the application became multiplatform. In 2017, the "client base" of the service increased to 900 million registered users.
Popular causes of "jambs"
Viber developers often update the system, which potentially undermines the unspoken truce between the application and the operating system. Therefore, consideration of the causes of the "accident" will be useful.
For ease of perception, we will divide the further narrative into several logical blocks.
Reason #1 "Outdated version of Android"
Updating the operating system involves adding new libraries, functionality and design features. Applications are also evolving, adapting to the innovations of popular platforms.
What should users do with outdated gadgets (up to Android 2.3.7 inclusive)? We recommend that you look for the current version of the messenger, you will definitely find one, or follow the link below:
Checking the current version, if Viber is not installed on Android, consists of several stages:
- Go to user settings (gear icon).
- Scroll down the list, tap on the "About phone" item.
- In the window that opens, we see information about the smartphone.
Android 2.3 Gingerbread corresponds to Viber 5.5.2.36 inclusive, 4.3.3.67 is foreseen for older systems.
It's important to know! The current version of the application depends on the device. Every Android generation has its own version.
Reason #2 "Lack of free space"
When installed, the program weighs more than 100 MB. The size does not take into account user information (call histories, contacts, photos and stickers).
Therefore, take care of cleaning the internal storage. For this, several methods are used:
- removal of unnecessary applications using standard system tools or third-party software;
- cleaning the smartphone using "cleaners" - specialized utilities (Clean Master or CCleaner);
- purchase of an additional memory source (microSD).
Reason #3 "Viral Activity"
Malware often restricts the installation of third-party applications, mainly for its own security.
If you have viber not installed on android, and the previous methods did not solve the problem, contact your antivirus software for help.
Recognized experts in this segment:
Summing up
Solving problems with applications is an exciting process that accumulates user knowledge in various fields of activity. The more difficult the task, the more interesting it is!
